Key documents for you to download and review
Billing and Fees
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Children 13 and under, pension card holders aged over 80 years and Veteran Affairs are bulk billed.
Care plan, care plan reviews and health assessments are also bulk billed.
An out of pocket fee applies for procedures/dressings, for failure to attend or cancellation at short notice. This MUST be paid before further appointments can be booked.
Telephone consultations are available. Please request with reception when booking. Telephone consulations attract the same billing policy as in clinic appointments.
Admin or out of consult service
| Script- N/A | |
| Referral – N/A | |
| Did not attended or late cancellation fee, payable before further appointments can be booked | $50 |
Appointments
An out of pocket fee applies for procedures/dressings for failure to attend or cancellation at short notice.
We offer bulk billing to all children 13 years and under, Veteran Affairs, and for all care plan, careplan reviews and health assessments.
Pension card holders aged 79 and under will be billed at the concession fee.
Pension card holders over aged over 80 and Veteran Affairs Gold card holders are Bulk Billed.
Visiting a doctor or having tests will cost you less once you have reached the Medicare Safety Net threshold. The Medicare Safety Net provides financial assistance for people who incur high medical costs by minimizing their out of pocket expenses. Once the family reaches the relevant threshold they still pay the same amount upfront to see the doctor but they receive a higher rebate.
For more information go to: https://www.humanservices.gov.au/customer/services/medicare/medicare-safety-net
We offer bulk billing to all children 13 years and under, Veteran Affairs, and for all care plan, care plan reviews and health assessments.
As a Health Care Card Holder, the Medicare Safety Net commences when you and your family have spent $717.90 in medicare gap payments. This includes gaps on GP visits, specialist’s visits and for X-rays and other tests. Once you have reached this threshold, Medicare will begin paying the Schedule Fee plus 80% of the Gap fee.
You can learn more by checking online at: https://www.humanservices.gov.au/individuals/services/medicare/medicare-safety-nets
Reminder system
We believe in providing our patients with appropriate preventative health information, recalls/reminders and other health related information that will support your health and well being. Please contact reception if you wish to opt out of this service.
Referral letters
Specialist referrals cannot be made after you have seen the specialist. In general specialist referrals last for 12 months. If you are required to see your specialist for review, please allow yourself enough time to check with the specialist’s rooms that your referral is still valid, and to make an appointment with your GP to obtain another one if required.
Opportunities for improvement
We welcome feedback from our patients regarding all aspects of our services/facilities and staff. We are keen to hear from you so we can improve the service we provide to you and your family. Please phone or write to us with any suggestions or concerns you may have.
Home visits
Home visits are available to patients when the doctor considers it to be appropriate. Please book home visits as early in the day as possible. We also provide nursing home and Mclaren Vale Hospital visits.
Appointments
Routine appointments last 15 minutes. Please advise us if you feel your problem is more urgent than our first available appointment so that we may be able to accommodate your needs
Test results
Your doctor will indicate the time frame when results might be expected. Please call the clinic to receive these results.
Communication
In the interest of good health care we encourage you to make an appointment to see your doctor at the clinic. However, if you need to speak to your doctor by phone call us and reception will take your message and let you know when the doctor may be able to call you back . Please note that we cannot respond to emails.