Patient Information
Important information for you to know for your visit to The Rowley Road Clinic.
New patients welcome.
Key forms and documents for you to download, review or return
Billing and Fees
Children aged 12 and under and patients aged 80 and over will be Bulk Billed.
DVA Gold Services and White Card Specific Conditions are Bulk Billed.
We Bulk Bill Health Assessments and Chronic Disease Management plans.
Out of pocket fees apply for surgical procedures and dressings.
Telephone consults attract the same billing policy as in clinic consultations
| Consult | Private | Concession Fee | Rebate | Out of pocket Private | Out of pocket Concession |
|---|---|---|---|---|---|
| Standard | $98.00 | $83.30 | $42.85 | $55.15 | $40.45 |
| Short | $48.00 | $40.80 | $19.60 | $28.40 | $21.20 |
| Long | $160.00 | $136.00 | $82.90 | $77.10 | $51.10 |
| Prolonged | $212.00 | $189.00 | $122.15 | $89.85 | $66.85 |
Cancellation Fees
A $50 fee will be applied for failure to attend or cancelling and appointment with less then 2 hours’ notice.
This must be paid before further appointments
can be booked within the clinic.
Medicare Safety Net
Visiting a doctor or having tests will cost you less once
you have reached the Medicare Safety Net threshold.
The Medicare Safety Net provides financial assistance for people who incur high medical costs by minimizing their out of pocket expenses.
Once the family reaches the relevant threshold they still pay the same amount upfront to see the doctor but they receive a higher rebate.
Click the link to learn more about the Medicare Safety Net.
Please contact our helpful reception staff if you have any questions
Other important information to know:
Reminder system
We believe in providing our patients with appropriate preventative health information, recalls/reminders and other health related information that will support your health and well being. Please contact reception if you wish to opt out of this service.
Referral letters
Specialist referrals cannot be made after you have seen the specialist. In general specialist referrals last for 12 months. If you are required to see your specialist for review, please allow yourself enough time to check with the specialist’s rooms that your referral is still valid, and to make an appointment with your GP to obtain another one if required.
Opportunities for improvement
We welcome feedback from our patients regarding all aspects of our services/facilities and staff. We are keen to hear from you so we can improve the service we provide to you and your family. Please phone or use the form supplied notify us of any concerns, suggestions or positive feedback
you may have.
Home visits
Home visits are available to regular patients of the clinic when their treating GP considers it appropriate. Please call reception as early in the day as possible to make a request.
Appointments
Routine appointments last 15 minutes. Please advise us if you feel your problem is more urgent than our first available appointment so that we may be able to accommodate your needs. On the day appointments are available from 8am each day by phoning reception.
Test results
Your doctor will indicate the time frame when results might be expected. Please call the clinic to receive these results.
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